Teams call queue powershell12/8/2023 ![]() Instead of forwarding a call from an auto attendant to a external pstn number (during business hours), you forward the call to the Teams user directly. So, that you have several auto attendants in place. What you could do is to create auto attendants configure business and out off hours dates/hours (as needed). Set-CsOnlineApplicationInstance -Identity -OnpremPhoneNumber +49711555555556 -ApplicationId 11cd3e2e-fccb-42ad-ad00-878b93575e07 -DisplayName “erikscallqueue01” Set-CsOnlineApplicationInstance -Identity -OnpremPhoneNumber +49711555555555 -ApplicationId ce933385-9390-45d1-9512-c8d228074e07 -DisplayName “eriksautoattendant01”Įxample for an Call Queue’s resource account ![]() The difference is the Application ID (either it’s for a Auto Attendant or a Call Queue).Īuto Attendant: ce933385-9390-45d1-9512-c8d228074e07Ĭall Queue: 11cd3e2e-fccb-42ad-ad00-878b93575e07Įxample for an Auto Attendant’s resource account To enable a resource account and assign it with a phone number you can do it as follows (examples): So you cannot use the same cmdlets for enabling a resource account as you would for a common enterprise voice user. It is still the same even in Teams PowerShell Module 3.1.1 (tested successfully). I think that the process of assigning numbers to a resource account did not change. I hope you have any idea on how to solve this. + FullyQualifiedErrorId : ClientError._GrantExpanded ![]() If ($cred -eq $null) :f_AnonymousType55`3), Exception #Enable resource account for outbound call in Microsoft Teams Call Queues and Auto Attendants Assign an Online Voice Routing Policy to a resource account Using SFBO PowerShell Module (before February 2021, deprecated) I’ll not explain how to get and assign the license, I’ll explain the assignment of the Online Voice Routing Policy because at the time of writing this post, you have to assign the policy by using PowerShell.
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